Shipping Policy

Shipping and Delivery Policy

At Avena Muse, we strive to provide a transparent and efficient delivery experience. Below, you will find important details about processing times, shipping costs, and delivery schedules.

Processing Time

  • Orders are processed within 1–3 business days (Monday – Friday).

  • Orders placed on weekends or public holidays will be processed on the next business day.

Delivery Time

  • After processing, delivery typically takes 8–12 business days.

  • Total estimated delivery time: 9–15 business days (processing + shipping).

  • Shipping is handled via standard shipping with tracking included.

Shipping Schedule

  • Orders are processed and shipped Monday – Friday.

  • Deliveries may occur Monday – Saturday, depending on the carrier.

Shipping Costs

Free Shipping: All orders are shipped free of charge, with no minimum order requirement.

Shipping Restrictions

  • We currently ship only to Australia.

  • Expedited shipping is not available at this time.

Additional Information

  • In case of unexpected delays, customers will be notified promptly via email.

  • A tracking number will be provided once your order has been dispatched.

  • For questions about your order status, please contact us at support@avenamuse.com.

Contact Information

Email: support@avenamuse.com
Support Hours: Available 24/5